The technical history of your security systems
Plans, devices, network configuration, cabling and photos: Tintonex brings the technical information about your installations into a single file, which your teams keep up to date in the field.
Built for installers and integrators in intrusion detection, video surveillance, access control and fire alarm systems.
The problem
An installation should not depend on one person's memory.
On a site fitted out three years ago, the information almost always exists. It is simply nowhere to be found on the day you need it.
Photos on the phone of whichever technician went out there.
Instructions buried in a WhatsApp thread from last year.
An Excel sheet of IP addresses nobody keeps up to date any more.
A paper plan redrawn twice, and the rest in the head of whoever wired the site.
The day someone has to go back
The technician starts by looking for the information instead of fixing the problem. They ring the office, which sometimes has to track down whoever knows the installation.
The product, in action
A detail corrected today. Found again on the next visit.
On the plan, the technician opens CAM-01, corrects its switch port and saves. The data stays in the technical file, available to the team on the next visit.
Demo site — LyonGround floor plan
Device saved.
Device
Installed- Name
- CAM-01 · Corridor camera GF
- Type
- Dome camera
Technical specifications
- IP address
- 192.168.1.21
- VLAN
- 20
- Switch
- SW-A1
- Port
- Gi1/0/8Gi1/0/12
- NVR
- NVR-01
- Power supply
- PoE
Fictitious demo data
Recent activity
Julien
modified the device « CAM-01 · Corridor camera GF »
Demo site — Lyon › Ground floor plan
Today at 10:42 AMYesterday at 10:42 AM
The chain of the file
A living file, from the client to the device
Every piece of information has its place, and is always found in the same one.
- 1
Organise clients & sites
Structure your jobs by client, then by site.
- 2
Import the plan
An image becomes a plan straight away; a PDF converts into an annotatable plan, page by page.
- 3
Place the devices
Drop pins straight onto the plan.
- 4
Complete the technical file
Field photos and technical details for each device.
- 5
Export the PDF
A technical file ready to share.
The PDF is a deliverable; the file itself stays alive in Tintonex, corrected and completed on every visit.
For your teams
What Tintonex changes day to day
Finding
The technical detail, in seconds
Every device carries its own record: that is what separates a plan from a technical history.
- One record per device
- What it is — make, model, serial number — how it is wired, how long it has been in place, how long it stays under warranty. And, if it has been replaced, by what.
- A search that looks in the right places
- Search a device name, an IP address, a model reference or a type — as well as the name of a plan, a site or a client.
- Filters to narrow it down
- By client, by site, by plan, by floor, by device type or by status.
- IP 192.168.1.21
- VLAN 20 · PoE
- SW-A1 · Gi1/0/12
- NVR-01
- MOD-4142
- H. 2,80 m
“What IP is the corridor camera on?” — Tintonex takes you straight to the right device.
Out on site
Keep working when the network disappears
In a basement plant room, an isolated building, anywhere the mobile signal drops out.
Demo site — Lyon
Plans (3)
- Basement planLevel -1
- Ground floor planLevel 0
- Upper floor planLevel 1
Offline1 change pending
Local view: this plan comes from this device. Your changes will be sent when the connection returns.
Saved on this device. It will be sent once you reconnect.
Device
Installed- Switch
- SW-A1
- Port
- Gi1/0/12
Local view: this plan comes from this device. Your changes will be sent when the connection returns.
The connection is back.Reopen the plan online
1 change synchronised
Device
Installed- Switch
- SW-A1
- Port
- Gi1/0/12
Fictitious demo data
Nothing to install from an app store: the application is added to the home screen of a phone or tablet.
Client portal
Give your clients visibility, without opening up your internal data
The end client gets separate, invitation-only access, limited to the information the portal is meant to show.
What your teams work with internally
IP addresses, VLANs, switches and ports, NVRs, makes and models, statuses, internal notes, photos and access passwords for authorised roles.
What the client sees
Their sites, their plans and the devices visible in their portal, with their name and their family.
No IP addresses, no VLANs, no ports, no access credentials and no internal notes.
And they write to you from their plan
The client raises a request from their site, and can then specify which plan it relates to and point to the exact spot on that plan.
You no longer get “the camera at the back has stopped working”, but a request placed at the right spot on the right plan.
Site inspections
Your site visits leave a trace — and a report.
Tintonex documents what is installed, and also what has been checked, when and, where available, who carried out the inspection.
Reusable checklists
Prepare the checks once, then reuse the checklist on every visit.
One result per check
Every check keeps its result and, where there is one, the technician's note.
A report ready to hand over
Once the inspection is finished, generate a dated PDF with the checks, their results and the notes, without exposing your internal technical data.
Demo company
Inspection report
Annual video and intrusion visit
- Customer :
- Demo customer
- Site :
- Demo site — Lyon
- Started :
- September 24, 2026 at 9:30 AM
- Completed :
- September 24, 2026 at 10:50 AM
- Carried out by :
- Julien
Summary
- Checks performed :
- 4
- Compliant :
- 2
- Issue :
- 1
- Not applicable :
- 0
- Not checked :
- 1
This document reports findings recorded on the dates shown, by the company named above. It is not the opinion of an approved body, nor a document of regulatory standing.
Inspection details
- 1.Camera image and recordingCompliantDevice : CAM-01 · Corridor camera GF
- 2.Front door contactIssueNotes : Opening is not reported to the control panel. Contact to be replaced.
- 3.External sirenNot checkedNotes : No roof access on the day of the visit.
Features
The whole technical file, in one place
What is installed, where it is installed, how it is wired — and the PDF that sums it all up.
Centralised plans
Your plans, filed by client, by site and by folder. A PDF converts into an annotatable plan.
Devices on the plan
Place cameras, readers and control panels where they sit, and move them as the installation changes.
Technical network records
IP, VLAN, switch, port, NVR, height and power supply, on every device's record.
Cable runs drawn on the plan
Draw the links between devices, by cable family. They follow the devices whenever those are moved.
Measurements and quantities
Calibrate a plan once: distances, real cable lengths, the cameras' field of view to scale, with its range for the image quality you are aiming for. Quantities are counted by model or reference, per plan or for the whole site.
Field photos
Photos attached to each device, to record what you see out on site.
PDF export
A clean technical file — annotated plan, device list, photos — in one click.
Role-based collaboration
Sales, design office and technician all work on the same file.
Access & traceability
Controlled access, tracked actions.
Access rights and certain sensitive actions are controlled server-side, not just in the interface.
- Members access their organisation's files; what they can do there depends on their role.
- A device's access password is encrypted. Only authorised profiles can display it. Recorded viewings appear in the activity log.
- The client portal is separate from your internal access and does not expose your sensitive technical data.
- Actions recorded in the activity log are dated. When they are performed from an account, they are linked, at the time of recording, to the account used. Actions from the client portal are an exception and appear as coming from the client.
Who is it for?
Designed for the security trades
Designed for installers and integrators in electronic security, and built on the realities of work on site.
- Intrusion detection
- Video surveillance
- Access control
- Fire alarm
- Network & integration
Built for multi-brand installations
Build your own library of models, whatever the make of your devices.
Available in five languages
French, English, German, Spanish and Italian. Each user picks their own.
Ready to see Tintonex on your job sites?
A quick walkthrough, with no obligation. Show us how you work, and see how Tintonex structures your technical file.
Getting started
- What do we need to start?
- Access set up by our team, then a client, a site and its plan: enough to place your first device.
- Can we start from our existing plans?
- Yes, as an image (PNG, JPEG, WebP) or a PDF, up to 20 MB. Devices, however, are entered one by one, with no automatic import.
- How do we get up and running?
- You create your company's workspace, then invite your team by email, each with their own role.
- What help do we get?
- A call or a demo tailored to how you work. After that, if an administrator allows it, our team can work on your technical file for a limited period.
Plans to match the size of your team and of your installed base.